Privacy Policy

Virtual Mail - Temp Multi Mail
Effective Date: April 4, 2025
Contact Email: vannguyendev2521@gmail.com

At Virtual Mail - Temp Multi Mail, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. We are committed to creating a private, anonymous, and secure temporary email experience, and we are fully transparent about what data we do and do not collect.

By using the application, you accept and agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the app.

1. Overview

Virtual Mail - Temp Multi Mail is a privacy-focused mobile application that allows users to generate temporary, disposable email addresses for short-term use. Our goal is to help users maintain anonymity, reduce spam in their personal inboxes, and interact with online services without sharing permanent contact information.

Because privacy is at the core of what we do, we are committed to minimizing data collection and maximizing user protection.

2. Information We Collect

We only collect information that is strictly necessary to operate and improve the application. We do not collect or store personal identifiable information (PII) such as:

Your full name
Your personal or permanent email address
Your phone number
Your physical location

We may collect the following non-personal and anonymized data:

a. Temporary Email Data

The temporary email addresses you generate through the app.
The contents of messages received via those addresses.
These emails are automatically deleted after a short period of time (usually 1–2 hours). You do not need to manually delete them.

We do not store any temporary inbox contents after expiration.

b. Device & Technical Information

We collect limited, non-identifiable data to help us maintain and improve app performance:

Device model (e.g., iPhone 13, Samsung Galaxy A51)
Operating system version (e.g., Android 13, iOS 17)
App version
Language and country settings
Device type (e.g., tablet or smartphone)
Time of access

c. Analytics & Crash Reports

To understand how our app is being used and to identify and fix bugs, we use third-party analytics and crash-reporting services (e.g., Google Firebase, Sentry). These services may collect:

Anonymized user behavior (e.g., which features are used)
Session durations and number of app opens
Crash logs with device data (no personal content)

All data collected is anonymized and aggregated — it cannot be linked back to an individual user.

3. Why We Collect This Information

We collect limited data for the following legitimate purposes:

To operate core app functionality (e.g., generating email addresses and receiving mail)
To ensure service stability and detect abnormal use or spam abuse
To fix bugs and errors reported by crash analytics tools
To improve the user experience through aggregated and anonymous feedback

We do not use your data for advertising purposes or user profiling.

4. Data Retention Policy

We retain data only as long as necessary:

Temporary emails and inboxes: Automatically deleted after a predefined expiration period (typically within 1–2 hours).
Crash logs and usage data: Retained for up to 30 days for debugging purposes.
No user accounts or profiles are created, and no data is stored permanently.

You can clear your temporary inboxes manually at any time from within the app.

5. Data Security Measures

We employ strong technical and administrative security measures to protect your data. These include but are not limited to:

Encrypted transmission of email data over secure HTTPS connections
Server-side email deletion automation to ensure inbox privacy
Regular monitoring and patching of server infrastructure
Minimal data exposure and secure APIs

While we strive to use commercially acceptable means to protect your information, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. No Account, No Registration

You are not required to create an account or sign in to use the app. This means:

No passwords are stored or managed
No profile data is kept on our servers
Each time you open the app, you can generate new temporary emails without any identifying link to your device

7. Advertising

As of this policy’s effective date, our application may contain advertisements from trusted ad partners (such as Google AdMob). These partners do not receive access to your email contents or any identifying information from us.

Ad services may use cookies or device identifiers to show relevant ads, but this process is handled entirely by the ad networks. You can learn more or control personalized ad preferences in your device settings.

8. Children’s Privacy

This app is not intended for children under 13 years of age, and we do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has used the app and provided information to us, please contact us. We will immediately take action to remove such data from our systems.

9. User Control & Choices

Since no user account is created, your primary controls include:

Uninstalling the app: This immediately stops all data interactions.
Manually deleting inboxes from within the app.
Clearing your device cache or app data to remove any temporary local content.

You may also contact us at any time for questions or concerns.

10. Third-Party Services

We may use limited third-party services for analytics and error logging. These services operate under their own privacy policies. We do not share any personal user content or information with these services.

Examples of third-party services:

Firebase (Google Analytics for app usage data)
Sentry or Crashlytics (for crash diagnostics)

We review these providers to ensure they meet high privacy and data security standards.

11. Legal Disclosure

We may disclose information if legally required to do so, such as in response to a court order, legal process, or to comply with applicable laws and regulations. This applies only to non-personal data, as we do not store personal data of users.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, technologies, or legal requirements. When we make updates, the “Last Updated” date at the top will change.

You are encouraged to review this Privacy Policy regularly to stay informed about how we are protecting your data.

13. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please do not hesitate to contact us:

📧 Email: vannguyendev2521@gmail.com
(We typically respond within 48 hours)

Privacy Policy | Virtual Mail - Temp Multi Mail